Your wishes and expectations are decisive - and granted quality must not remain an empty phrase!
According to our standard of quality we try to understand your wishes, aims and demands and to fulfil them by using the highest standards.
To offer you highest quality continuously, we have introduced a quality management system in our company.
Constant controls and trainings according to this strict quality plan have special priority to us. As a result we are able to refer to many satisfied customers. Since 1992 we have been able to provide them with services on a high level.
Quality is measurable! Expect it!
Professionalism in order preparation and order treatment
·
Organisation and coordination of your relocation
·
Effective scheduling and exact time management
·
Relocation management and elaboration of the whole relocation logistics
·
Scheduling including a workplan in written form
·
Documentation
Quality by qualified employees
·
We use exclusively qualified employees in all areas
·
Services (Mounting and craftsman services) are only carried out from
· from employees who are trained or certificated.
·
Our employees regularly receive trainings and training programs
·
All processes are supervised by our employees responsible for quality · · · · standards and the managing board.
·
Material and technique
·
Our technical equipment and our fleet are regularly maintained
and
..checked
by obeying the service intervals
·
For the packing of your property we use the most modern packing
·
materials and packing techniques
Handling of complaints and claims settlement
·
Transparent channels of communication for complains and notices
of
·
claim
Prevention – error avoidance and minimisation of complaints
·
Exclusive employment of trained qualified employees
·
Detailed risk -and insurance consultation for our customers
·
Random check-like controlling of our own working processes
as well as
. of
the
one of partner and suppliers
